FAQS

Yes, Snacks of Substance is committed to happier, healthier people, animals and planet.

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We use a combination of 3 incredible sweeteners:
Organic stevia, a plant grown in Paraguay that's been used as a sweetener for more than 2 centuries.
Allulose, a low-calorie sugar found naturally in jackfruit, figs and raisins.
Erythritol, a type of sweetener known as a ‘sugar alcohol’ which is made by fermenting the sweet, natural starches in fruits and vegetables.

When it comes to nutritious foods, the power of protein is widely touted by experts and fitness enthusiasts for good reason. Not only does protein provide satisfying calories that keep you full and fueled longer but it helps build, repair, and maintain the body’s tissues.

The term “net carbs” simply refers to carbs that are absorbed by the body. To calculate the net carbs, take the total carbs and then minus the Allulose, Erythritol and fiber since they cannot be absorbed by the body.

Snacks Of Substance are a good source of protein and fiber, and they are low in sugar. They are also gluten-free, soy-free, and dairy-free. Snacks Of Substance are plant-based refrigerated snacks without preservatives, so they need to be refrigerated for optimal shelf life.

Storage Instructions for Snacks Of Substance

• Store Snacks Of Substances in their original packaging in the refrigerator for up to 30 days.
• For best quality, consume Snacks Of Substance within 7 days of opening the packaging while refrigerated.

Freezing Instructions
If you are not going to eat a Snacks Of Substance within 30 days of opening, you can freeze it for up to 12 months. To freeze a Snacks Of Substance:

1. Wrap it tightly in a Ziploc bag.
2. Place the wrapped snack in the freezer.

When you are ready to eat it, thaw the snack in the refrigerator overnight.On-the-Go ConsumptionDepending on moderate temperatures, Snacks Of Substance can be safely consumed on the go for 1-3 days.

Why Snacks Of Substance Need to be Refrigerated
Since they do not contain preservatives. This makes the ingredients susceptible to spoilage, and refrigerating the snacks helps slow down the growth of bacteria and mold.If Snacks Of Substance are not refrigerated, they may spoil more quickly and become unsafe to eat.

Satisfaction Guarantee.

We strive to provide our customers with the highest quality products and services.

If you are not satisfied with your purchase, please contact us within 30 days of receipt. We will do our best to resolve your issue.Refunds.

Due to the nature of our products, we do not accept returns. However, we will issue a refund on a case-by-case basis for products that are defective or damaged.

Refund requests must be made within 30 days of receipt of the product.

Refund Processing
For all eligible refunds, we will issue the refund to the original payment method used to purchase the product. Refunds will be processed within 14 days of our approval of the refund request.

General Provisions
We reserve the right to refuse any refund request that does not comply with the above policies.In no event will we be responsible for more than the price you paid for the applicable products.Please have your order number available when you contact us to help expedite your request.We appreciate your understanding.