Privacy policy
Snacks of Substance (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through Facebook, Instagram, and other Meta platforms for marketing purposes.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
We may collect the following types of information:
Information You Provide Directly
- Your name
- Email address
- Phone number
- Mailing address
- Any information you send us through Facebook messages, comments, forms, or ads
Information Collected Automatically
Through Facebook’s tools and advertising features, we may receive:
Through Facebook’s tools and advertising features, we may receive:
- Page insights and engagement data
- Interaction data (likes, comments, shares, views)
- Ad performance data
- Pixel information such as website visits, add-to-cart events, and purchases
- Device, browser, and metadata provided by Facebook
2. How We Use Your Information
We use your information to:
We use your information to:
- Respond to your messages and support requests
- Send updates, promotions, and marketing messages
- Run and improve ads, campaigns, and custom audiences
- Analyze performance, engagement, and preferences
- Personalize your experience with our content and products
3. Advertising and Retargeting
We use:
We use:
- Facebook Pixel
- Custom Audiences
- Lookalike Audiences
- Meta Ads Manager tools
This allows us to show you more relevant ads and measure their effectiveness. You can manage your ad settings directly in your Facebook account.
4. Sharing Your Information
We do not sell your personal information.
We may share data only with:
We do not sell your personal information.
We may share data only with:
- Facebook/Meta (as required for advertising tools)
- Our email marketing provider (e.g., Klaviyo)
- Shopify and our payment processors
- Our fulfillment partners (only when needed to process an order)
All partners follow privacy and security standards.5. Your Privacy Choices
You can:
You can:
- Opt out of marketing emails at any time
- Adjust Facebook ad preferences in your Facebook settings
- Request access, correction, or deletion of your personal information by contacting us
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or loss.
We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or loss.
7. Children’s Privacy
We do not knowingly collect information from children under 13. If we become aware of such information, we delete it immediately.
We do not knowingly collect information from children under 13. If we become aware of such information, we delete it immediately.
8. Contact Us
For any privacy questions or requests, contact:
Snacks of Substance
Email: hello@snacksofsubstance.com
For any privacy questions or requests, contact:
Snacks of Substance
Email: hello@snacksofsubstance.com